FAQ

Do you have a retail store I can visit?

Unfortunately, we have closed our Carlton showroom in order to focus on our roots and create timepieces of the highest quality that we can be proud of.

  

Do your watches come with a warranty?

Yes - all of our watches come with a 24 month/2 year manufacturers warranty.

 

Do you ship internationally?

Yes - All international orders ship by DHL Express, FedEx or Registered Post with end to end tracking where available. Please visit our Shipping page for more information.

 

What methods of payment do you accept?

We currently accept PayPal, VISA, MasterCard, American Express, AfterPay, Crypto.com Pay, Shop Pay and Google Pay. All credit card payments are processed securely via Stripe for Shopify.

 

Do you do custom or contract/private label watches?

We do not do individual custom work but please Contact Us for further information on producing a watch for your company, club or association.

 

Can I request a certain serial number for my purchase?

No, sorry - we cannot accept requests for specific serial numbers.